Shipping policy

At Pritam das, we are committed to delivering your spiritual and wellness products safely, securely, and on time. Please review our shipping policy to understand how and when your order will reach you.

Order Processing Time

• All orders are processed within 1–3 business days after order confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

• In case of high order volumes or unforeseen circumstances, processing times may be slightly extended. Customers will be informed accordingly.

Shipping Coverage

• We currently ship across India.
  

Estimated Delivery Time

• Metro Cities: 3–5 business days

• Non-Metro / Remote Areas: 5–8 business days

Delivery timelines may vary depending on courier service availability and location.

Shipping Charges

• Shipping charges (if applicable) are clearly displayed at checkout before payment.

• Any ongoing free shipping offers will be automatically applied during checkout.

Order Tracking

• Once your order is shipped, you will receive a tracking link via SMS or email.

• You can use this link to monitor the real-time status of your shipment.

Packaging & Handling

• All Hari Dhatu products are carefully hand-packed to ensure safety and maintain product quality during transit.

• Spiritual and gemstone products are packed with extra care to avoid damage.

Delivery Issues

• If your package appears damaged or tampered with upon delivery, please do not accept the order and contact us immediately.

• For any delivery-related concerns, reach out to us within 24 hours of receiving the order.

Incorrect Address / Failed Delivery

• Please ensure your shipping address and contact details are accurate at checkout.

• Hari Dhatu is not responsible for delays or non-delivery due to incorrect or incomplete address information.

Contact Us

For any shipping-related queries or assistance, feel free to contact us:

📧 Email:
📞 Customer Support: 
🕒 Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM